Privacy Policy

This policy explains how Kassiani Studios ("we") handles your personal data when you visit this website or send us a request.

Who is responsible

Kassiani Studios, Kassiani Studios, Plakias, Rethymno 74060, Crete, Greece. Email: info@kassiani-studios.gr, phone: +30 697 988 7749.

What data we collect

• Book request and messages: name, email, phone, dates of stay, number of guests and your message.
• Technical data: when you visit the site, our hosting server automatically records technical data such as IP address, browser type and time of access, for security and to keep the site running.
• Analytics (only with your consent): anonymised information about how the site is used, through Google Analytics.

Why we use it and on what legal basis

• To answer your request and prepare your booking (Art. 6(1)(b) GDPR – steps before entering into a contract).
• To keep the site secure and working (Art. 6(1)(f) GDPR – legitimate interest).
• For analytics and embedded maps, only if you agree (Art. 6(1)(a) GDPR – consent).

How long we keep it

Requests that do not lead to a booking are deleted within 12 months. If you stay with us, booking data is kept for as long as required by Greek tax and tourism law. Server logs are kept for a short period only.

Who we share it with

We do not sell your data. It is only shared with providers who help us run the site and email (hosting and email provider) and, if you consent, with Google Ireland Ltd for Google Analytics and Google Maps. Google may process data outside the EU under the EU-U.S. Data Privacy Framework and standard contractual clauses.

Your rights

You have the right to access, rectify or erase your data, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. To exercise your rights, email us at info@kassiani-studios.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Cookies

For information about cookies, see our Cookie Policy.